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June 30, 2009 |
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Apple Software Update AlertApple launched its 10.5.7 Mac OS X update to customers early in May. The new update is said to provide general operating system fixes that enhance the stability, compatibility and security of your Mac. ICS has now completed its compatibility assessment of this operating system update, and confirmed that Remote Director v3.6.1 operates without performance or functionality impact when installed on OS X10.5.7. As such, Remote Director users can proceed with this operating system update as needed. With regard to the recently announced Snow Leopard BETA, ICS does -not- recommend upgrading to this operating system at this time. Remote Director compatibility testing will not be conducted until late 3rd Quarter 2009 i.e. just prior to the scheduled Snow Leopard release in September. In the meantime, if you have questions or concerns, please contact ICS Technical Support at RDSUPPORT@ICSCOLOR.COM (Monday - Friday from 8:00 a.m. to 8:00 p.m. Eastern Time). |
Self-Service Portal ICS is pleased to announce its “Self-Service Portal”, a new support resource for Remote Director users. This portal provides you with 24x7 access to technical assistance without needing to contact an ICS Technical Support representative. You can search the ICS Knowledgebase for suggested solutions to resolve a problem ... you can check the status of your existing Support Cases ... or you can open a new Support Case if necessary. Click to download detailed instructions for using the Self-Service Portal. Your Self-Service Portal is accessible only by you through your personal Username/Password combination. If you haven't received your login credentials, you can request this information by contacting ICS Technical Support at RDSUPPORT@ICSCOLOR.COM Remote Director Requirements Learn More |
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This email is a monthly publication from Integrated Color Solutions being sent to you to keep you informed of our product news. |
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