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August 26, 2009 |
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Apple Software Release AlertApple will be releasing its 10.6 Mac OS X operating system (also known as "Snow Leopard") on Friday August 28, 2009. The new update is said to include hundreds of refinements, new core technologies and out-of-the-box support for Microsoft Exchange. ICS is currently conducting a thorough compatibility assessment for Remote Director v3.6.1 running on this new Operating System; we expect this assessment and any remedial action to be completed within 30 days. In the meantime, ICS does -not- recommend upgrading to OS X10.6 at this time. Remote Director users will be notified by ICS via email as soon as the OS X10.6 evaluation has been completed. If you have questions or concerns, please contact ICS Technical Support at 760-692-0495 (Monday - Friday from 8:00 a.m. to 8:00 p.m. Eastern Time). Thank you for your patience! |
Self-Service Portal ICS is pleased to announce its “Self-Service Portal”, a new support resource for Remote Director users. This portal provides you with 24x7 access to technical assistance without needing to contact an ICS Technical Support representative. You can search the ICS Knowledgebase for suggested solutions to resolve a problem ... you can check the status of your existing Support Cases ... or you can open a new Support Case if necessary. Click to download detailed instructions for using the Self-Service Portal. Your Self-Service Portal is accessible only by you through your personal Username/Password combination. If you haven't received your login credentials, you can request this information by contacting ICS Technical Support at RDSUPPORT@ICSCOLOR.COM Remote Director Requirements Learn More |
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This email is a monthly publication from Integrated Color Solutions being sent to you to keep you informed of our product news. |
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